What distinguishes Creations by Al Hallab from other chocolate brands?
At Creations by Al Hallab, we blend decades of tradition with innovative flavors, crafting each piece with meticulous attention to quality. Our chocolates are made using the finest ingredients, offering an unparalleled taste experience rooted in our heritage.
Do your chocolates contain allergens?
Please check the product description or contact us to get information on allergens.
Are your chocolates suitable for vegans or those with dietary restrictions?
We offer a range of chocolates that cater to specific dietary needs, including dairy-free and gluten-free options. Please check the product description or contact us to confirm suitability.
Do you offer delivery services?
Yes, we offer delivery across Dubai and Abu Dhabi including Al Ain. Please check the delivery zones and schedule to determine your delivery day. Our delivery process ensures that your chocolates arrive fresh and in perfect condition, even in warmer climates.
What is the minimum order requirement for delivery?
A minimum order of AED 150 is required to avail of delivery services.
What are the delivery charges?
We charge AED 20 for deliveries within Dubai and AED 35 for Abu Dhabi & Al Ain. These charges are fixed, regardless of order size.
Can I return or exchange chocolates if there’s an issue?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, such as damage during transit or an incorrect item, please contact us within two days of delivery, and we will make it right.
Do you ship internationally?
For international shipping orders, please reach out to us on + 971 54 448 6264 or [email protected]
How long can I store your chocolates?
The shelf life of our chocolates ranges from one to six months, depending on the product. However, they must be stored at a constant room temperature of around 18°C to maintain their quality.
Do you offer bulk or corporate discounts?
Yes, we provide special rates for bulk orders and corporate gifting. Contact our team at +971 54 448 6264 for personalized options tailored to your needs.
Do you offer seasonal collections?
Yes, we launch limited-edition collections for special occasions like Ramadan, Eid, and Christmas. Follow our Instagram page for updates on new releases.
Can I include a personalized message with my gift order?
Of course! Add a heartfelt touch to your order by including a personalized message during checkout.
How do you ensure the freshness of chocolates during shipping?
Our packaging includes insulated materials and cooling packs (if required) to preserve the quality of our chocolates, even during warmer months or long transits.